Testimonials

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CI Laundry Systems is proud of our reputation as a Commercial Laundry Equipment Dealer. Below are our most current Google Reviews and Direct Testimonials-

Annie Gregor
Annie Gregor
2021-07-30
Exceptional! My experience with Hermes Commercial Laundry Equipment has been truly wonderful. From my initial inquiry to Hermes to a site visit to determine exact measurements and needs to a seamless professional installation and removal of 4 dryers and 3 washers the journey has been a pleasure. Professional, attentive, seamless and worry free. Thank you Adison and Robert!
Ronald A. Geske
Ronald A. Geske
2021-05-28
Andrea was great. She was very helpful filling out an application for me. Very pleasant lady.
dean cherveny
dean cherveny
2021-05-20
Awesome sales team, install crew and owner of Hermies. Was in and out with install of 5 Dexter washing machines in one day with no issues. Sales rep very honest and caring that the job is done with attention to detail. Owner called personally to issues all equipment was up to speed and delivery was made on time. Thank you al job well done.
Southern Illinois Laundry
Southern Illinois Laundry
2021-05-06
I am extremely pleased at the high level of customer service provided by Mark and his team. Hermes has been helpful in every aspect of the project. They came down twice prior to the installation and made sure all details of the install could be met without any surprises. When the team arrived onsite Deb and her team were professional and worked with me to make sure we could still operate with the major renovations going on. They also went above and beyond the scope of work to help us with relocating and removing some old equipment. After the project was completed I have been pleased with the still great customer service and fast responses to any questions and requests that I have had. If I could give them 10 stars I would. If you need a distributor that is professional and customer service driven then this is the company to go with.
Petacular Pet Grooming
Petacular Pet Grooming
2021-02-17
We contacted Hermes after a referral from my dryer repair guy. I own a very busy pet grooming salon and needed a new washer and dryer. Adison recommended a Speed Queen model. They didn't have any in stock at the time but he said they were expecting a truck that following Friday. For a pet grooming shop to be without a washer and dryer is a huge inconvenience but I decided to wait a couple of days to get the set I wanted. Adison called me even before he unloaded the truck once he saw that he had a set for me. He told me they could come and install within the hour and that's exactly what they did. He was extremely informative and honest. I am very happy with my purchase and the customer service I received. My husband and I have already decided that when our washer and dryer at home goes out we will be contacting Hermes for another purchase!
Sheri Paper
Sheri Paper
2020-12-28
Hermes Equipment was wonderful to work with, from ordering to delivery and installation! They not only did a superior job, but they reached out to follow up to see how things were after working after the installation. I will definitely use them again when I order new equipment for my Laundromat! Greg, Co-Owner of Westside Laundromat - Davenport, IA
Jon Pell
Jon Pell
2020-12-10
Been dealing with Hermès for almost 5 years. Their knowledge and customer service has provided our business with continuous success in the laundry business. I am treated like a family member and never feel like a number. These folks get it!
Katie Mattocks
Katie Mattocks
2020-12-10
Wonderful customer service! I had such a great experience in my interactions with Hermes. Communication was always very clear and the response time was incredibly quick. The Hermes team is a pleasure to work with & I highly recommend them.

Dennis Musick

Owner, J&J Cleaners & Pekin Courtsey, Pekin, Illinois

"I have been a satisfied CI Laundry Systems customer for over 25 years, always finding their equipment, parts and service to be of the highest quality"

Keith Montgomery

Steve Horve Builders, Inc Horve Hospitality/multi hotel owners Forsyth, IL

“I have asked CI Laundry Systems equipment to handle many projects for our company.  They have gone above and beyond to keep us on schedule.  Service after the sale is exceptional.”

Trent Chesnut

Football Equipment Manager, University of Illinois Athletics

"We have been using CI Laundry Systems here with Illinois Football since 2012. The relationship started with some basic repairs to some old washers and dryers in our old facility next door… to the brand new installation of Yamamoto washing machines and Speed Queen dryers in our new laundry room, in the new Smith Center Football Center. We doubled our machines but tripled our washing and drying capacity. The install was seamless and the machines have been working perfectly. We couldn’t have asked for a better transition to the new facility. Mark Wilkins and his crew were involved with the planning from day one and it showed during the install process. We rarely see the guys any longer, except for routine maintenance of the machines. The laundry room is, without a doubt, the best part of our new equipment room and the new machines, from CI Laundry Systems, are the reason!! We look forward to having our fantastic relationship with Mark and CI Laundry Systems for many years to come! Go ILLINI!

Julie Hinthorn

Area Coordinator of Equipment, Illinois State University, Normal, Illinois

“CI Laundry Systems has always been reliable and upfront with me. They always treat us right and being local is a HUGE positive. They perform all of our service work and set us up with the most reliable equipment we have had here at ISU"